What forms of payment do you accept?
We accept Visa, MasterCard, American Express, and Discover through our secure online shopping cart. You may also place your order online and call us with your credit card details.
Where are you located?
Our offices and main warehouse are located in Southern California.
Do you have a retail store?
No, we do not have a retail location.
I'm local, can I will-call or pick up an item?
Sorry, we do not have will-call. Products may ship from various locations.
How much is shipping?
You can obtain a shipping quote online. Simply add the item(s) to your cart and enter your ZIP code. You will be shown all available shipping method and costs.
If I order today, when will my items ship?
We make every attempt to ship orders as soon as possible. Orders placed by 12:00pm Pacific Time, Monday through Friday for in stock items generally ship the same day. Orders placed after 12:00pm may ship the following business day.
What shipping options are available?
Default shipping method is UPS ground. Many items can also ship by 2 Day Air or Overnight. These delivery methods incur additional shipping fees and will be shown at checkout. Actual delivery time depends on item availability at the time you place your order. Please contact us if you need to receive your items by a specific time. Small items may shipped via U.S. Postal Service (1st Class Mail or Priority Mail) and usually arrive in 2-3 days.
How long will it take to receive my order?
Delivery time depends on your location. Ground transit varies from 1 to 6 business days. Faster shipping options are available for most items and will be provided at checkout. Shipping times are quoted in business days (Monday through Friday, not including holidays), and actual delivery time may vary depending on the availability of the item(s) you order. Some items may ship direct to you from the manufacturer or other warehouse locations throughout the USA. Delivery times on these items may vary.
Do you ship to Alaska and Hawaii?
Yes, we do ship to Alaska and Hawaii. We offer UPS 2 Day Air or Overnight, and certain items may be able to be shipped by U.S. Postal Service. We also offer UPS ground to these locations where available.
Do you ship to other countries?
At this time we do not ship internationally.
Can you mail me a catalog?
Sorry, we do not have a printed catalog available. We offer thousands of products and our web site is continually updated with the most recent products.
What is your return policy?
If there is an error with your order, please report it promptly so that we may remedy the situation. If you would like to return an item, you must contact us before shipping it back. All shipping damage must be reported to the shipping carrier. Please see our Terms & Conditions for further details.
